Evaluation of information quality using qualimetric modeling

Koshelok Halyna
Doctor of Economic Sciences, Professor of the Department of Economy of enterprise and Business Organization, Odesa National Economic University, Odesa, E-mail:galas2811@gmail.com, ORCID ID: https://orcid.org/0000-0003-0331-0592

Zhambei Tetiana
Postgraduate Student, Department of Economy of enterprise and Business Organization, Odesa National Economic University, Odesa, E-mail:shambei.tanya@gmail.com, ORCID ID: https://orcid.org/0009-0003-0086-2591

Cite this article:

Koshelok H., Zhambei T. (2023) Evaluation of information quality using qualimetric modeling. Ed.: V.V. Kovalenko (ed.-in-ch.) and others [Otsinka yakosti informatsii za dopomohoiu kvalimetrychnoho modeliuvannia; za red.: V.V. Kovalenko (gol. red.)], Scientific Bulletin of the Odesa National Economic University (ISSN 2313-4569), Odesa National Economics University, Odesa, No. 11-12 (312-313), pp. 197-203.

Abstract

The article considers one of the indicators of the effectiveness of information management, namely the quality of information. The definition of quality is a complex concept that reflects the effectiveness of all aspects of the organization. The main characteristics of this concept are defined, the scheme of interrelations of hierarchical levels of characteristics of this indicator is allocated. It was proposed to consider the following categories as the characteristics of the second level for assessing the quality of information: information security, information environmental friendliness, information relevance, information reliability and management value of information. The methodological basis of the study is qualimetric modeling. This method is a powerful tool for quality analysis, as it allows you to compare characteristics at different levels and determine their impact on the overall indicator. This approach helps to identify information weaknesses, allowing you to focus on improving and improving them. Despite the fact that this approach is based on expert assessments, the development of evaluation tools from qualimetric positions will allow to quantify the quality of work of any management object. The result of the study is the assessment of the quality of information of AlfaStal LLC using qualimetric modeling. The 5 of the main business processes that take place at the enterprise were identified, namely: planning of goods movement, resource business process, warehouse process and product accounting, accounting and management of the enterprise, the process of marketing products and the process of service logistics. Then experts were identified to assess the quality of information of each business process in the enterprise and based on the estimates obtained, a comprehensive integrated indicator was calculated for each business process. Assessment of the quality of information showed that the lowest quality of the information that accompanies the processes of accounting and management of the enterprise. Practical recommendations for improving the quality of information in the enterprise are provided, namely, the organization of control over the flow of information from departments to the accounting department and the management of the enterprise.

Keywords

information, information quality, qualitative modeling, information management efficiency, hierarchical of characteristics.

JEL classification: O310; L810; L850; DOI: https://doi.org/10.32680/2409-9260-2023-11-12-312-313-197-203

UD classification: 658.56 : 006.354

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