Trends and prospects of digitalization of public administration in Ukraine

Krulevskyi Anton
PhD candidate of the Department of Management, Public Administration and Personnel, West Ukrainian National University, Ternopil, Ukraine, E-mail:a.krulevskyi@gmail.com, ORCID ID: https://orcid.org/0000-0002-0758-346X

Cite this article:

Krulevskyi A. (2024) Trends and prospects of digitalization of public administration in Ukraine. Ed.: V.V. Kovalenko (ed.-in-ch.) and others [Tendentsii ta perspektyvy tsyfrovizatsii publichnoho upravlinnia v Ukraini; za red.: V.V. Kovalenko (gol. red.)], Scientific Bulletin of the Odesa National Economic University (ISSN 2313-4569), Odesa National Economics University, Odesa, No. 5-6 (318-319), pp. 99-106.

Abstract

The purpose of this article is to analyze the trends and prospects of digitalization of public administration in Ukraine, identify the main challenges in the path of digital transformation, and develop recommendations for further development in this field. The study employs analytical methods (to analyze scientific sources, the country's positions in international rankings, and the indicators of the "Diia" portal and application), generalization methods (to determine the prospects for digitalization of public administration and general conclusions), and tabular methods (to systematize and present data on Ukraine's positions in international rankings and the indicators of the "Diia" portal and application). This article examines the main trends and prospects for digitalization of public administration in Ukraine, investigates the current state of digitalization, explores the possibilities of using international experience, and examines the role of the state in digital transformation. Additionally, the main challenges and issues of digitalization are identified, such as the need to modernize outdated systems and scale existing ones, increase investments in digital infrastructure, and enhance the digital competencies of public servants. The prospects include the development of e-governance, digital communities, and the integration of digital technologies into the electoral system. Furthermore, an analysis of Ukraine's positions in international digitalization rankings of public administration and the level of innovation is conducted. Rankings such as the E-Government Development Index, E-Participation Index, and Global Innovation Index are utilized for this analysis. In addition to analyzing Ukraine's positions, the effectiveness and progress of the "Diia" portal and application, which are the main platforms for providing digital public services and implementing the digital public administration system and digital state, are evaluated. The practical significance lies in the possibility of using the obtained data for effective continuous improvement and achieving a high level of efficiency in public services. Thus, the article provides a comprehensive analysis of the trends and prospects of digitalization of public administration in Ukraine, emphasizing the need for continuous improvement of digital infrastructure and the implementation of innovative technologies to achieve a high level of efficiency in public services.

Keywords

public administration, digital technologies, international experience, cybersecurity, data protection, government agencies, digital literacy, digitalization.

JEL classification: H110; H830; O380; DOI: https://doi.org/10.32680/2409-9260-2024-5-6-318-319-99-106

UD classification: 354.1: 005.3:35.07

References

1. Nikolina, I. I. (2020). Analysis of the trend of digital transformation of public administration and management in Ukraine. Publichne upravlinnia i administruvannia v Ukraini. Mekhanizmy publichnoho upravlinnia, 19, 53-59. Retrieved from https://ir.vtei.edu.ua/g.php?fname=25758.pdf (accessed 10 June 2024). [Іn Ukrainian].
2. Makarova, I. Pihariev, Yu. & Smetanina, L. (2021). Digitalization of public administration at the regional and municipal levels. Aktualni problemy derzhavnoho upravlinnia. Mekhanizmy derzhavnoho upravlinnia, 2(83), 86-91. Retrieved from http://uran.oridu.odessa.ua/article/ view/237255/235909 (accessed 10 June 2024). [Іn Ukrainian].
3. Chornyi, S. V. (2021). Concepts and prospects of digitalization in the field of public administration. Kyivskyi chasopys prava, 4, 224-229. Retrieved from http://kyivchasprava.kneu. in.ua/index.php/kyivchasprava/article/view/107/96. (accessed 10 June 2024). [Іn Ukrainian].
4. Vovk, N., Markovets, O. (2022). Public governance digitalization: EU experience and prospects for Ukraine. The formation and peculiarities of the implementation of the European Union’s Eastern policy, 71-86. Retrieved from http://www.baltijapublishing.lv/omp/index.php/bp/ catalog/download/246/6931/14437-1?inline=1. (accessed 12 June 2024). [Іn Ukrainian].
5. Kvitka, S., Novichenko ,N., Husarevych, N., Piskokha, N. , Bardakh, O., & Demoshenko, H. (2020). Promising directions of digital transformation in public administration. Aspekty publichnoho upravlinnia, 4(8), 129-146. Retrieved from http://surl.li/xlcmol. (accessed 12 June 2024). [Іn Ukrainian].
6. Rahulina, A. O. (2023). Digitalization in the field of public administration. Materialy vseukrainskoi naukovo-praktychnoi konferentsii [Conference Proceedings of the All-Ukrainian Scientific and Practical Conference], Modeliuvannia sotsialno-ekonomichnoho rozvytku v systemi zabezpechennia prodovolchoi bezpeky [Modeling of socio-economic development in the food security system]. Mykolaiv: Mykolaiv National Agrarian University, 104-106. Retrieved from https:// dspace.mnau.edu.ua/jspui/bitstream/123456789/ 13925/1/Model_10-11_05_2023-104-106.pdf. (accessed 12 June 2024). [Іn Ukrainian].
7. Surai, A. (2024). Digitalization of public administration in Ukraine: organizational aspect. Publichne upravlinnia: kontseptsii, paradyhma, rozvytok, udoskonalennia, 7, 116 124. Retrieved from https://pa.journal.in.ua/index.php/pa/article/view/128/131 (accessed 14 June 2024). [Іn Ukrainian].
8. Pyrih, S. (2022). Digitalization of public administration and E-democracy at the regional level. Ekonomichnyi forum, 1(3), 107-113. Retrieved from http://e-forum.lntu.edu.ua/index.php/ ekonomichnyy_forum/article/view/331. (accessed 14 June 2024). [Іn Ukrainian].
9. Pihariev Yu. & Kosteniuk N. (2021). Digitalization of public administration as a factor in Ukraine's digital transformation. Aktualni problemy derzhavnoho upravlinnia, 2(83), 92 96. Retrieved from http://uran.oridu.odessa.ua/ article/view/237257. (accessed 14 June 2024). [Іn Ukrainian].
10. Bihniak, P. I., Mykhalchuk, V. M. (2021). Reforming public administration: digitalization. Investytsii: praktyka ta dosvid, 15, 107-113. Retrieved from http://www.investplan.com. ua/?op=1&z=7549&i=15. (accessed 14 June 2024). [Іn Ukrainian].
11. Kosteniuk, N. Makarova, I., Pihariev, Yu. & Smetanina, L. (2021). Digitalization of public administration: domestic experience. Teoretychni ta prykladni pytannia derzhavotvorennia, 26, 41-50. Retrieved from http://taais.oridu.odessa.ua/article/view/239001. (accessed 14 June 2024). [Іn Ukrainian].
12. Syrotin, V. D. (2023). Digital trends in public administration. Problemy suchasnykh transformatsii. Seriia: pravo, publichne upravlinnia ta administruvannia, 10, 1 8. Retrieved from https://reicst.com.ua/pmtl/article/view/2023-10-02-05. (accessed 14 June 2024). [Іn Ukrainian].
13. Savchenko, O. S. (2022). Challenges of implementing digitalization in the public administration system. Tavriiskyi naukovyi visnyk. Seriia: publichne upravlinnia ta administruvannia, 3, 102- 108. Retrieved from http://journals.ksauniv.ks.ua/index.php/public/article/view/252. (accessed 16 June 2024). [Іn Ukrainian].
14. UN E-Government Knowledgebase. E-Government Development Index. E Participation Index (2022). Retrieved from https://publicadministration.un.org/egovkb/en-us/Data/Country Information/id/180-Ukraine. (accessed 16 June 2024).
15. WIPO. Global Innovation Index (2023). Retrieved from https://www.wipo.int/gii-ranking/ en/ukraine. (accessed 16 June 2024).
16. Ministry of Digital Transformation of Ukraine (2020). Report on the Implementation of the Work Plan of the Ministry of Digital Transformation for 2020. Retrieved from http://surl.li/nrbkqe (accessed 16 June 2024). [Іn Ukrainian].
17. Ministry of Digital Transformation of Ukraine (2022). Results of the Ministry of Digital Transformation's Work 2022. Retrieved from https://2022.thedigital.gov.ua/. (accessed 17 June 2024). [Іn Ukrainian].
18. Ministry of Digital Transformation of Ukraine (2023). Results of the Ministry of Digital Transformation's Work2023. Retrieved from https://2023.thedigital.gov.ua/. (accessed 17 June 2024). [Іn Ukrainian].