Strategic aspects of ensuring digital transformation of the bank’s credit management system

Lobkо Oleh
Postgraduate student, National University "Chernihiv Polytechnic", Chernihiv, Ukraine, E-mail:l_o_m@ukr.net, ORCID ID: https://orcid.org/0009-0008-3771-8880

Bilyi Mykhailo
PhD in Economic Sciences, Associate Professor, Doctoral Student, National University "Chernihiv Polytechnic", Chernihiv, Ukraine, E-mail:mykhailo.bilyi@pnu.edu.ua, ORCID ID: https://orcid.org/0000-0003-1847-0978

Cite this article:

Lobkо O., Bilyi M. (2024) Strategic aspects of ensuring digital transformation of the bank’s credit management system. Ed.: V.V. Kovalenko (ed.-in-ch.) and others [Strategichni aspekty zabezpechennja cyfrovoi transformacii systemy kredytnogo menedzhmentu banku; za red.: V.V. Kovalenko (gol. red.)], Scientific Bulletin of the Odesa National Economic University (ISSN 2313-4569), Odesa National Economics University, Odesa, No. 11 (324), pp.40-48.

Abstract

In current conditions banks actively use digital technologies in their operations. These technologies are involved in providing more banking services to various economic entities. Today, information and communication technologies playa special role in credit activities of banking institutions, which use them to improve the quality of their services and increase efficiency of the management system of banking institutions. Crediting is a traditions type of financial service for banking institutions. However, credit services are always accompanied by significant financial risks, which may adversely affect their financial position. Nevertheless, digital technologies allow these institutions to simplify provision of credit services and ensure better credit risk management. Today, banking institutions pay considerable attention to using digital technologies in their credit management systems. In the article, strategic aspects of digital transformation of the bank’s credit management system are studied, and this was carried out by studying the essence and features of development and implementation of digital strategies and studying peculiarities of formation of relevant digital ecosystems within banking institutions, combining participants and relations between them involved in development, implementation and use of information and communication technologies. It is established that digitalization of the credit management system is one of the most important areas to ensure the systematic digital transformation of the banking institution, and therefore it is important to ensure its efficiency. Considerable attention is paid to specifying modern information and communication technologies used by banking institutions. As a result, it is determined that using these technologies in modern conditions is due to financial and organizational capabilities of banks, the quality of digital innovations and availability of ready-made, already proven digital solutions and technologies for their implementation in credit activities of these institutions.

Keywords

crediting, banking ecosystem, digital ecosystem, digitalization, bank’s credit management system, digital technologies, credit activity.

JEL classification:G210;DOI: https://doi.org/10.32680/2409-9260-2024-11-324-40-48

UD classification:336.71:[005:336.77]:004

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